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CAHRS partner company IBM's CHRO (and ILR alumnus) Saw the Crisis as an Opportunity to Reimagine the Workplace.

Nickle LaMoreaux
CAHRS partner company IBM's CHRO (and ILR alumnus) NickleLaMoreaux talks about how she saw the crisis of 2020 as an opportunity to reimagine the workplace in ILR's "From Crisis to Recovery and Reimagination."

Like most of us, Nickle LaMoreaux ’01 was at home in March with her family, trying to stay safe in the COVID-19 crisis. She grappled with the logistics of working from the same house where her three children – ages 17, 14 and 12 – were learning how to go to school online.

She was also helping IBM lead more than 350,000 employees in 170 countries through the new normal, which she says caused the biggest workplace change since the Industrial Revolution.

The pandemic showed that remote work encourages productivity, flexibility is key and trust underpins success, Nickle said. The crisis proved an opportunity to reimagine the workplace.