POSTPONED - Digital Transformation: Implications for the HR Function Working Group | Hosted by Shell | April 22, 2020 | Houston, TX

Wednesday | April 22, 2020

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Location: Shell Oil Company | 150 N. Dairy Ashford | Houston, TX  77079

A growing number of companies, across multiple sectors and geographies, are engaging in digital transformation efforts. These efforts differ in terms of scale, the specific digital technologies employed, the business areas impacted by the change, and the strategy underpinning the transformation (e.g., customer engagement, business process optimization, business model transformation, new value creation, etc.). Regardless of their scale and scope, all digital transformation efforts have important implications for the HR function in terms of capability-building in employees and leaders, cultural realignment, and employee support following the change.

At the same time, the HR function is undergoing its own digital transformation. In the area of talent acquisition, for example, new technologies have already been widely adopted.  In other areas, such as coaching and diversity and inclusion, adoption is accelerating as new applications hit the market.  While these technologies have the potential to help modernize the delivery of HR, they also raise a host of challenges. 

The goal of this working group is to explore these trends surrounding digital transformation. This session will examine both how the HR function is supporting broad, organizational digital transformation efforts as well as how the function itself is leveraging digital tools and technologies. Some of the topics that will be covered in the session are listed below, although we will also leave plenty of time for other topics to emerge over the course of the day:   

•    What are the key areas of your business that have been impacted by digital technology? What digital tools and technologies are being used to transform these areas? How are these business areas being changed by digital technology?

•    What implications has digital transformation had on the skills and capabilities of your workforce? What strategies are you using, or plan to use, to address skill gaps among your current workforce?

•    How has your culture evolved, if at all, to support digital transformation? What skills do leaders need to successfully navigate digital transformation and how is HR providing these leaders with training or other support?

•    How is HR supporting employees through the digital transformation in terms of training activities, modifying management and organizational structures, and other activities?

•    Within HR, what are the major factors driving your adoption of specific digital technologies (e.g., automated hiring systems, virtual coaching tools, job description bias screeners)? Overall, have you found these technologies to be effective? What design features of these systems are most and least effective?

•    What challenges have you encountered when trying to integrate data and decision-making across different HR technologies? What strategies or solutions have you devised to address these challenges?   

•    How has the digitalization of HR impacted how you approach the development of HR professionals in your company? How has it impacted the employee experience?

With that background, we are pleased to invite your company to participate in this Digital Transformation working group hosted by Shell in Houston, TX. Ideal attendees will have some responsibility for supporting digital transformation in the business and/or in the HR function itself. We welcome individuals working across different roles (e.g., business partners, specialists) so as to facilitate different perspectives on digital transformation.  

The meeting agenda will allow for ample time for interaction and networking – something we consider critical to the goal of our working groups. The sessions are free of charge to CAHRS partner firms.  To effectively create the right environment and to ensure free and open discussion, we will be limiting the size of this meeting to 20 participants. 

Cornell Discussion Leader:
Brad Bell is Professor of Human Resource Studies and Academic Director of the Center for Advanced Human Resource Studies (CAHRS) at the Cornell ILR School.

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